"Advantages and Disadvantages of Written Communication"
WRITTEN COMMUNICATION –
- Written communication is sending written messages, written orders, and written instructions over circulars, reports, letters, emails, telegrams, bulletins, manuals, etc.
-This method communication is very formal and less flexible.
- It is mainly used when the information is lengthy and contains complex terms which are difficult to explain verbally.
- These written documents can also be used in the future as legal evidence, and hence they should be appropriately preserved.
Advantages of Written Communication:
1. Easy to preserve:
The documents of written communication are easy to preserve. Oral and non-verbal communication cannot be preserved. If it is needed, important information can be collected from the preserved documents.
2. Easy presentation of complex matter:
Written communication is the best way to represent any complex matter easily and attractively.
3. Permanent record:
The documents of written communication act as a permanent record. When it is needed, important information can be easily collected from the preserved documents.
4. Prevention of wastage of time and money:
Written communication prevents the waste of money and time. Without meeting with each other the communicator and communicate can exchange their views.
5. Accurate presentation:
Through the documents of the written communication top executive can present the information more accurately and clearly. As it is a legal document everybody takes much care does draft it.
6. Use as a reference:
If it is needed, written communication can be used as future reference.
7. Delegation of authority: Written communication can help the authority to delegate the power and authority to the subordinate. It is quite impossible to delegate power without a written document.
8. Longevity:
Written document can be preserved for a long time easily. That is why; all the important issues of an organization should be back and white.
9. Effective communication:
Written communication helps to make communication effective. It is more dependable and effective than those of other forms of communication.
10. Maintaining image:
Written communication helps to maintain the images of both the person and the organization. It also protects the images of the company or organization.
11. Proper information:
It is a proper and complete communication system. There is no opportunity to include any unnecessary information in a written document.
12. Less distortion possibility:
In this communication system information is recorded permanently. So, there is less possibility of distortion and alteration of the information.
13. No opportunity to misinterpret:
there is any opportunity to misinterpret the information or messages of written communication.
14. Controlling tool:
Written communication can help to control the organizational activity. The written document may be used as a tool for controlling.
15. Easy to verify:
The information and messages that are preserved can be verified easily. If there arises any misunderstanding any party can easily verify the information.
16. Others:
Clear understanding, Legal document, Acceptability, Reduction of risk, Creating confidence, Easy circulation, Wide access or coverage etc.
Disadvantages of Written Communication -
1. Expensive:
Written communication is comparatively expensive. For this communication paper, pen, ink, typewriter, computer and a large number of employees are needed.
2. Time consuming:
Written communication takes time to communicate with others. It is a time consuming media. It costs the valuable time of both the writer and the reader.
3. Red-Taoism:
Red-Taoism is one of the most disadvantages of written communication. It means to take time for approval of a project.
4. Useless for illiterate person:
It messages receiver is illiterate, written communication is quite impossible. This is major disadvantage written communication.
5. Difficult to maintain secrecy:
It is an unexpected medium to keep business secrecy. Secrecy is not always possible to maintain through written communication. Because here needs to discuss everything in black and white.
6. Lack of flexibility:
Since writing documents cannot be changed easily at any time. Lack of flexibility is one of the most important limitations of written communication.
7. Delay in response:
It takes much time to get a response from the message receiver; prompt response is not possible in case of written communication that is possible in oral communication.
8. Delay in decision making:
Written communication takes much time to communicate with all the parties concerned. So the decision maker cannot take decisions quickly.
9. Cost in record keeping:
It is very difficult and expensive to keep all the records in written communication.
10. Complex words:
Sometimes the writer uses complex words in writing a message. It becomes difficult to meaning out to the reader. So the objectives of the communication may lose.
11. Lack of direct relation:
If there is no direct relation between the writer and the reader, writer communication cannot help to establish a direct relation between them.
12. Other:
Prompt feedback is impossible, Slowness, Bureaucratic attitude, Understanding problem between boos and subordinates, lack in quick clarification and correction, formality problem, lack of personal intimacy, etc

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