"Listening skills"
WHAT IS LISTENING- • Listening is the ability to accurately receive and interpret messages in the communication process. • Listening is key to all effective communication, without the ability to listen effectively messages are easily misunderstood. • Listening is one of the most important skills you can have. • An active process of getting information, ideas. • “Listening is the process of receiving, constructing meaning from, and responding to spoken. • Listening is not just about being Quiet while someone else is speaking. • Listening is with the Mind. • Hearing with the senses. • Listening is conscious. • To improve our interpersonal & oral exchange. Just Listening to words is not enough; a good Listener has to pay attintion to the non-verbal communication of the speaker. PROCESS OF LISTENING : 1.Receiving : • Is the intentional focus on hearing a speaker’s message. • This stage is represented b...